Our discussion this week began with this question: What would allow interactive technology and artificial intelligence, among other things, to become a seamless aspect of our lives?
We started by scanning the text for broader concepts, first coming across the idea that seamless interaction between participants is more than the sum of its parts. We looked at the idea of mutual intelligibility and how the user and the technology need to be on the same wavelength, or 'different participants must define situations and actions in essentially the same way' (Suchman, 43). Along the same lines, we discussed the importance of linguistic expression and indexicality. Essentially, we surmised, we need to be able to interact with machines using the same language as we would with other human beings in order for it to stop being mere machinery.
When it comes to interacting with technology, we spoke about how we need to stop seeing it as such. The idea of the machinery and technical components disappearing and leaving only the product — some form of cause and effect — is explained in the ready-to-hand example of the blind man and his cane within the quote by Heidegger (Suchman, 37). This notion, as we discussed, states that when we truly grasp the functionality of an object, it tends to disappear from our minds. So, following that idea, we agreed that for interactive technology or AI to be seamless, the awareness that they are machines must fade away. However, in order to be perceived as such, these technologies must become ubiquitous and used everywhere. We looked at the examples of pads and etc. presented in the Weiser reading and drew parallels to what it would take to integrate these technologies uniformly within our society.
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